"> (solution)- 7.5 paerto chart Paper Detail – Transwriters

(solution)- 7.5 paerto chart


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The Question

Assume you are working on a project to improve customer service. Create a Pareto chart based on the information on the following table. Use the Pareto chart template so that your resulting chart looks similar to Figure 7-12 (page 309 of your textbook).

 

Customer ComplaintsFrequency/Week
Customers is on hold too long90
Customer gets transferred to wrong area or cut off20
Service rep cannot answer customer's questions120
Service rep does not follow through as promised40

 


Solution details

Solution #000917598432

(solution)- 7.5 paerto chart.zip

Pareto Chart as Per Template

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xxxxxx x Actity xxx Pareto xxxxx
Customer xxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxx x
Customers xx on xxxx too longxxxxx33%
Customer gets xxxxxxxxxxx xx xxxxx area or xxx xxx20xx 41%
Service rep xxxxxx xxxxxx xxxxxxxxxx questions 12044%xxx
xxxxxxx rep xxxx not follow xxxxxxx xx xxxxxxxx xx 15% xxxx
Total 270

 

 

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This paper was answered on 19-Jul-2017

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About this Question

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DATE ANSWERED

Jul 19, 2017

EXPERT

Tutor

ANSWER RATING

TUTORIAL SOLUTIONS

We have high quality solutions you can simply use that essay as a template to build your own arguments.

You can also use these solutions:

  • As a reference for in-depth understanding of the subject.
  • As a source of ideas / reasoning for your own research (if properly referenced)
  • For editing and paraphrasing (check your institution's definition of plagiarism and recommended paraphrase).
This we believe is a better way of understanding a problem and makes use of the efficiency of time of the student.

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